Legal Document

Kerekiya's Terms and Conditions –
Your Rights and Responsibilities

Please read these Terms and Conditions carefully before using Kerekiya. All rules governing account registration, bonuses, payments, and platform use are clearly set out here.

Last Updated: January 2026 Applicable to: All Users Language: Bengali

Terms & Conditions Key Highlights At a Glance

Get a quick overview of the key points before reading the full terms

Age Restrictions & Eligibility

You must be 18 years of age or older to register on Kerekiya. Account registration and gameplay by minors is strictly prohibited.

One Account Policy

Each person may register only one account. If multiple accounts are found linked to the same individual, all accounts will be closed and any balances may be forfeited.

Bonuses & Wagering

All bonus offers come with specific wagering requirements. Read the terms carefully before accepting any bonus, paying particular attention to turnover and expiry conditions.

Payments & Withdrawals

Specific deposit and withdrawal limits apply. Large withdrawal amounts may be delayed if verification has not been completed. Mobile banking and e-wallets are supported.

Account Security

Keep your password and login credentials strictly confidential. Allowing any third party to access your account is considered a breach of these Terms.

Responsible Gaming

Kerekiya is firmly committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off periods are available to all players.

1. Introduction & Definitions

Welcome to Kerekiya. These Terms and Conditions ("Terms") apply to the use of the Kerekiya platform and all of its services. By accessing the website or creating an account, you are deemed to have accepted these Terms.

Key terms used throughout these Terms and Conditions are defined below:

  • "Kerekiya" or "Platform" – The kerekiya.com website and all associated services.
  • "User" or "You" – Any individual who is registered with or using the Kerekiya platform.
  • "Account" – The personal profile created upon registering with Kerekiya.
  • "Balance" – The total of real money and bonus funds held in your account.
  • "Bonus" – Any promotional credits or free spins issued by Kerekiya.

Kerekiya's Terms and Conditions are subject to change from time to time. The latest version will always be available on this page. We recommend checking back regularly.

2. Account Registration & Eligibility

To open an account with Kerekiya, the following conditions must be met. By registering, you confirm that all of these conditions apply to you:

  • You must be 18 years of age or older.
  • Online gaming is legally permitted in the country or region where you reside.
  • You may only hold one account; multiple accounts from the same household, device, or IP address are not permitted.
  • All information provided at registration must be truthful, accurate, and complete.
  • You are not acting on behalf of any professional gaming organization, agent, or third party.

During registration, you are required to provide a valid email address, full name, date of birth, and contact details. Kerekiya reserves the right to suspend or terminate any account at any time if false information is found to have been provided.

Important: If a single individual is found to be operating multiple accounts, all such accounts will be permanently closed and deposited funds may be forfeited.

3. Identity Verification (KYC)

Kerekiya complies with international regulatory frameworks and reserves the right to verify the identity of all users. KYC verification may be required before processing withdrawal requests or when certain thresholds are exceeded.

The following documents may be required for verification:

  • Government-issued ID (National ID card, passport, or driving licence)
  • Proof of current address (utility bill or bank statement issued within the last three months)
  • Payment method verification (mobile banking or e-wallet details)

Verification is typically completed within 24–72 hours of submitting KYC documents. Withdrawals may be temporarily placed on hold while verification is pending. Kerekiya may request additional documents if deemed necessary.

4. Deposit & Withdrawal Policy

The following rules apply to all deposits and withdrawals on Kerekiya. All transactions are processed in Bangladeshi Taka (BDT) or the designated currency.

  • Minimum deposit amounts may vary depending on the payment method used.
  • Withdrawals may only be made to the same payment method used for the original deposit.
  • KYC verification must be completed before your first withdrawal.
  • Withdrawals to mobile banking and e-wallets are typically processed within 1–24 hours.
  • Bank transfers may take 1–5 business days to process.
  • Bonuses cannot be withdrawn without making a deposit and placing real-money wagers.

Kerekiya does not charge any hidden fees on deposits or withdrawals. However, third-party payment providers may apply their own fees, which are beyond Kerekiya's control.

If a suspicious transaction is identified, Kerekiya reserves the right to investigate in accordance with its AML (Anti-Money Laundering) policy and may notify the relevant authorities if necessary.

5. Bonus & Promotion Policy

Kerekiya offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, free spins, and cashback. Each offer has its own terms, which are clearly stated on the promotions page.

General rules that apply to all bonuses:

  • Wagering requirements must be met before a bonus can be withdrawn (typically 20x–40x).
  • All bonuses have an expiry date; any unused bonus will be forfeited once it expires.
  • Bonus wagering contributions may be limited or zero for certain games.
  • The same individual may not claim a bonus offer more than once.
  • Maximum withdrawal amounts from bonuses may be capped.
  • Kerekiya reserves the right to cancel, modify, or suspend any bonus at any time.

Bonus abuse — including arbitrage betting and bonus hunting — is a violation of Kerekiya's rules. If such activity is detected, the bonus will be voided and the account suspended.

6. Game & Betting Rules

All games on Kerekiya operate using internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely independent and unbiased.

  • If your internet connection drops during a game, the outcome will be determined by the server logs.
  • If a game is left incomplete due to a technical error, Kerekiya will investigate and issue a final decision.
  • Betting limits apply; minimum and maximum bet amounts are shown on each game page.
  • The dealer's decision is final in Live Casino games.
  • If an event is cancelled or postponed in Sports Betting, the wager may be refunded.

Kerekiya conducts regular third-party audits to ensure game quality and fairness. RTP (Return to Player) information is available in the description of each respective game.

7. Prohibited Activities

The following activities are strictly prohibited in order to maintain the security and fairness of Kerekiya:

  • Using funds from money laundering or illegal sources.
  • Playing games using bots, scripts, or automated software.
  • Hacking or attempting unauthorized access to the game system or servers.
  • Stealing or fraudulently accessing another user's account credentials.
  • Collusion – gaining an unfair advantage by colluding with other players.
  • Collecting bonuses through multiple accounts.
  • Using the Kerekiya platform for unlawful purposes.

If any such activity is detected, the account in question will be suspended immediately and legal action may be taken where applicable.

8. Responsible Gaming Policy

Kerekiya believes gaming should be purely for entertainment. To help protect players from problem gambling, we provide the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a maximum loss limit for a given period.
  • Session Time Limit: Set a limit on how long you play in a single session.
  • Cooling-Off Period: Temporarily suspend your account for 7 to 30 days.
  • Self-Exclusion: Close your account temporarily or permanently for a long-term break.

To learn more about Responsible Gaming, visit our Responsible Gaming Visit the page.

9. Privacy & Data Protection

Kerekiya places the highest priority on protecting your personal information. We comply with GDPR and all applicable international data protection laws.

  • Your personal information will never be sold to third parties.
  • Information may be shared with third parties only to the extent necessary for service delivery.
  • All data is secured with SSL encryption.
  • You have the right to access, correct, or delete your personal data.

For more details, visit our Privacy Policy page.

10. Account Closure & Suspension

You may close your account at any time by contacting customer support. You will be given the opportunity to withdraw any available balance before closure (provided no bonus wagering requirements are pending).

Kerekiya may suspend or terminate an account under the following circumstances:

  • If evidence of a terms violation is found.
  • If fraudulent activity or a false identity is detected.
  • Failure to cooperate with the KYC verification process.
  • At the direction of a regulatory authority.
  • Extended periods of inactivity (typically 12 months).

11. Limitation of Liability

Kerekiya is committed to delivering services to the highest standards; however, certain limitations of liability apply:

  • Kerekiya is not liable for any losses resulting from internet disconnection or technical issues caused by third-party providers.
  • If a game is interrupted due to an unexpected technical error, Kerekiya will make every effort to resolve the issue but cannot guarantee financial compensation.
  • Kerekiya will not be held responsible for any losses resulting from a user's own negligence or errors in the information provided.
  • Kerekiya will not be liable for service disruptions caused by force majeure events such as natural disasters, war, or cyberattacks.

Kerekiya's total liability shall in no event exceed the total amount deposited by the relevant user over the preceding 30 days.

12. Policy on Changes to Terms

Kerekiya reserves the right to amend, update, or revise these Terms and Conditions at any time. Registered users will be notified by email of any significant changes.

  • Updated terms take effect from the date they are published.
  • Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you may close your account.

These Terms were last updated in January 2026. Previous versions are available upon request through customer support.

13. Contact & Complaints Process

If you have any questions or complaints regarding these Terms and Conditions, please contact our customer support team. We typically respond within 24–48 hours.

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Complaint submission deadline: Within 30 days of the incident

Once a complaint is submitted, we will investigate and provide a final decision within 14 business days. If you are not satisfied with Kerekiya's decision, you may refer the matter to an independent dispute resolution body.

These Terms are published in Bengali. In the event of any discrepancy arising from translation, the English version shall prevail.

Done reading the terms? Go ahead and KerekiyaJoin on

Register today for a safe, transparent, and responsible gaming experience — and claim your first bonus.

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